How it works
From first call to a system you own, and every month after.
Six steps, from a discovery call to a launch week with support and an analytics report on what to improve next. At each step you'll know what's expected of you, what we're doing, and where to see it.
Step 1 of 6 · Day 1–3
Discovery
What we do
Learn your industry, map your current workflow, tools and costs, then scope your system and recommend the package that fits, in writing.
Your portalWhat you do
Walk us through how your business runs, the tools you use and what's frustrating. 30-minute call.
Where you see it
Call + written proposal
Discovery: what you do and where you see it. Step 2 of 6 · Week 1–2
Design
What we do
Design every page and screen before a line of production code.
Your portalWhat you do
Review mockups and approve them, or leave comments, in your portal.
Where you see it
Client portal → Approvals
Design: what you do and where you see it. Step 3 of 6 · Week 2–4
Build
What we do
Build your business management suite and analytics around your exact workflow, then migrate your data from the tools it replaces.
Your portalWhat you do
Watch progress on a live staging link. Send content and logins from one checklist.
Where you see it
Client portal → Activity
Build: what you do and where you see it. Step 4 of 6 · Before launch
Stress test
What we do
Load-test, security-test and restore-test the whole system.
Your portalWhat you do
Nothing. This one's on us.
Where you see it
Report in your portal
Stress test: what you do and where you see it. Step 5 of 6 · Launch day
Launch
What we do
Migrate your data, switch DNS, and watch it closely for the first week.
Your portalWhat you do
Approve go-live. Cancel the subscriptions you no longer need.
Where you see it
Client portal → Approvals
Launch: what you do and where you see it. Step 6 of 6 · Week 1, then weekly
Support week & beyond
What we do
Fix, tweak and advise all week, then deliver the report. Keep improving every week on a Growth plan if you want.
Your portalWhat you do
Use your system with us on hand. Read your analytics report and improvement plan.
Where you see it
Client portal → Reports
Support week & beyond: what you do and where you see it.
Launched, yours, and improving every week.
The whole route starts with one 30-minute call about how your business runs. You leave with a plan, the package that fits and a fixed quote in writing.
Your client portal
No more “any update?” emails.
Every client gets a login to our portal from kickoff. It's where requests, approvals, progress and reports live. It's also the same kind of custom system we'll build around your business.
Action needed from you
Content, logins and approvals, each with a due date so nothing stalls quietly.
Change requests & bug reports
Attach screenshots, track every status from submitted to deployed.
One-click approvals
Designs and quotes, approved or commented on, with a record of the decision.
Activity feed
Every update and deploy, in order, written for humans.
Plan tracker
Change tickets used against your monthly plan, so nothing surprises you.
Analytics reports
Your numbers, what changed, and a prioritised list of what to improve next.
Let's design the system your business runs on.
Thirty minutes on how your business runs. You leave with a plan, the package that fits and a fixed quote within days. Most businesses start with Scale, from $4,000.